Shipping Information
We want your order to arrive quickly, safely, and exactly as expected. Here’s everything you need to know about how we ship.
Free Shipping
We offer free standard shipping on all orders over $50 within the contiguous United States. No code needed — it’s applied automatically at checkout.
Shipping Options & Estimated Delivery Times
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–8 business days | Free on orders $50+ |
| Expedited Shipping | 2–3 business days | Calculated at checkout |
| Overnight Shipping | 1 business day | Calculated at checkout |
Order Processing
Orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package every step of the way.
Where We Ship
- ✅ All 50 U.S. states
- ✅ U.S. territories (additional transit time may apply)
- ❌ We do not currently ship internationally
Damaged or Lost Packages
If your order arrives damaged or goes missing in transit, please contact us at support@covepets.store within 7 days of the expected delivery date. We’ll work quickly to resolve the issue and make sure you receive your order.
Questions?
Our support team is happy to help. Reach us at support@covepets.store and we’ll respond within 1–2 business days.