Política de privacidade

Cove Pets ("Cove," "we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your choices when you visit or shop at covepets.store.

 

Information We Collect

We collect information you provide directly, such as your name, email, shipping and billing address, and payment details when you place an order. We also collect information automatically, including your IP address, browser type, device information, and how you interact with our site, through cookies and similar technologies.

 

How We Use Your Information

We use your information to process and fulfill orders, communicate with you about your purchase, provide customer support, send marketing communications (which you can opt out of at any time), improve our site and products, and prevent fraud.

 

Sharing Your Information

We share your information with service providers who help us run our business, including Shopify (our ecommerce platform), payment processors, and shipping carriers. We do not sell your personal information to third parties.

 

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain uses of your data. To exercise these rights, contact us at hello@cove.store.

 

Cookies

We use cookies to keep items in your cart, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings.

 

Data Retention & Security

We retain your information as long as needed to fulfill the purposes described in this policy and comply with legal obligations. We use reasonable safeguards to protect your data, though no method of transmission is 100% secure.

 

Children's Privacy

Our site is not directed to children under 16, and we do not knowingly collect personal information from children.

 

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

 

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, email us at hello@cove.store.